Introduction
The introduction of technology, increasing needs of society and the growth of ‘global’ organisations trading in goods, knowledge and expertise has increased the need for, and frequency of, change. Although the majority of people are resistant to change, more and more are finding themselves affected by it and having to come to terms with the issues and benefits it brings. Effective change management cannot therefore be underestimated and its implementation needs considerable thought and commitment by senior managers. This paper discusses some of the issues surrounding change management and highlights some simple techniques commonly used.
Practical activities are included in order to reinforce the techniques discussed and allow the reader time to think through the implications of the changes made within the simulations before embarking on real life projects. They will also highlight, to those affected by change, how and why decisions are being made and what approach is being used.
