Introduction
Change has always been a norm of life but over the past few decades' widespread
organisational change has assumed gigantic proportions. The developments in
technology, increasing needs of society, and the emergence and growth of global
organisations are some of the factors that have contributed to the need for, and
frequency for change. Planning, implementing and managing change in a fast
changing environment is increasingly the situation in which most organisations now
work. People are normally resistant to change as change affects structures and
procedures, job security and terms and conditions, social structures etc. Identification
of the need for change and leading organisations through that change, therefore,
needs effective change management.
